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You are here: Home / Privacy Policy

Privacy Policy

Who we are

Our website address is: https://enchanted-room.com.

What personal data we collect and why we collect it

While you visit our site, we’ll track:

  • Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
  • Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
  • Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!

We’ll also use cookies to keep track of cart contents while you’re browsing our site.

When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:

  • Send you information about your account and order
  • Respond to your requests, including refunds and complaints
  • Process payments and prevent fraud
  • Set up your account for our store
  • Comply with any legal obligations we have, such as calculating taxes
  • Improve our store offerings
  • Send you marketing messages, if you choose to receive them

If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.

We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for seven years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.

We will also store comments or reviews, if you choose to leave them.

Who on our team has access

Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:

  • Order information like what was purchased, when it was purchased and where it should be sent, and
  • Customer information like your name, email address, and billing and shipping information.

Our team members have access to this information to help fulfill orders, process refunds and support you.

Payments

We use PayPal and Stripe for payment processors.  Neither stores your payment information on our site.  Both may use cookies/tokens to identify you in order to make your checkout process faster and easier.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

Our contact us form is used by you to contact us with questions or comments.  We do not use that information to market to you.  We also use contact forms to allow subscriptions to our mailing list.  You may unsubscribe at any time by using the Unsubscribe link in the bottom of any email or by contacting us to remove you.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

We use Google Analytics.

Who we share your data with

We do not give or share your information with anyone.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, or have used a contact form, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, tax or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Your contact information

Enchanted Room
222 W Towne Street
Glendive, MT 59330
406-377-4745
Monday, Wednesday, Thursday, Friday, Saturday 10am-5pm
Tuesday 10am-8pm

Additional information

How we protect your data

Our website is secured with an SSL certificate, we do not store your payment information on our site, and we use high quality managed hosting to protect your data.

What data breach procedures we have in place

What third parties we receive data from

What automated decision making and/or profiling we do with user data

Industry regulatory disclosure requirements

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Market Day 2 and 3 were a whirlwind, but successfu Market Day 2 and 3 were a whirlwind, but successful!  As you know, we have lots of departments to shop for and found us going from fine furnishings to food! 
We just can’t wait till the goods start rolling in!
Fabric pulls for new custom furniture. Market is f Fabric pulls for new custom furniture. Market is full of inspiration!
It’s a great day for baking and Enchanted Living It’s a great day for baking and Enchanted Living just received a new selection of Nordic Ware.  Lots of fun colors too !  Undoubtedly, Nordic Wares most famous item is the Bundt pan and best of all…their items are Made in America!  #nordiacware #enchantedliving #bundtcake
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Ooooh…. It was a good day!  Follow us this week as we shop to bring it all back to you!
How many nights a week does your family love pasta How many nights a week does your family love pasta for supper ?  Our hearty Ritrovo Selection of pasta and rice are 50% off .  Pair it with your favorite sauce or grab one of our Olivelle oils or Stonewall Kitchen Dressings to toss 🤌🏼 Stop down at Enchanted Living, the coffees on !
Inviting comfort is the theme of the new furniture Inviting comfort is the theme of the new furniture at Enchanted Living. 
If you have a chance, stop it and take the comfort test for yourself!
Market prep! We are headed to market at the end o Market prep!

We are headed to market at the end of the week. Excited to bring back new and the best for you all. Stay tuned and we will share along the way.
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Visit our kitchen department for recipes and great ideas. 
Let us know…. What is your favorite Olivelle product?
Fan Favorite! All new geometry towels are back in Fan Favorite!  All new geometry towels are back in stock. Spring florals and happy colors.
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